Privacy Policy
Last updated: July 7, 2025
Ebda Inc. (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, services, or subscription platforms. It is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.
1. Information We Collect
We may collect the following categories of information:
• Personal Information: Name, email address, phone number, billing details, and payment information.
• Usage Data: Website interactions, IP address, cookies, and analytics data.
• Client Data: Information you provide in connection with our marketing and digital services.
• Optional Information: Information you voluntarily provide, such as survey responses or support requests.
We do not knowingly collect sensitive personal information (such as health or biometric data).
2. How We Use Your Information
We use your information to:
• Provide and manage our subscription and marketing services.
• Process payments and maintain billing records.
• Communicate service updates, account information, and (if you opt in) promotional messages.
• Improve our websites, services, and customer experience.
• Comply with legal and regulatory obligations.
3. Consent
By providing personal information, you consent to our collection, use, and disclosure of that information as outlined in this Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at info@ebda.io.
4. Sharing of Information
We do not sell or rent your personal information. We may share data only with:
• Service Providers: Trusted third parties who assist us with business operations (e.g., payment processors, analytics, hosting providers).
• Legal Requirements: When disclosure is required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
When we use service providers outside of Canada, we ensure appropriate safeguards are in place.
5. International Data Transfers
As we operate in multiple regions, your data may be transferred outside Canada. While outside Canada, your data may be accessible to law enforcement or regulatory authorities under the laws of those jurisdictions. We use contractual and technical measures to protect your information in these cases.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. When no longer needed, we securely delete or anonymize the data.
7. Security
We use reasonable technical, administrative, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.
8. Cookies & Tracking Technologies
We may use cookies, web beacons, and similar technologies to:
• Improve website functionality and performance.
• Analyze site traffic and usage patterns.
• Personalize your experience.
You can adjust your browser settings to refuse cookies, but some services may not function properly.
9. Automated Decision-Making & AI
Some of our services use automated tools, including artificial intelligence, to help optimize digital marketing and advertising. These tools may process personal data to deliver more relevant results. However, we do not make decisions that produce legal or similarly significant effects on individuals solely by automated means.
10. Your Rights
Under Canadian law, you have the right to:
• Request access to the personal information we hold about you.
• Request corrections if your information is inaccurate or incomplete.
• Withdraw consent to data processing, where applicable.
• Ask us to delete your personal data, subject to legal limitations.
We will respond to such requests within 30 days, as required by PIPEDA.
11. Marketing Communications
If you opt in, we may send you marketing communications. You may unsubscribe at any time using the “unsubscribe” link in our emails or by contacting info@ebda.io. Service-related communications (e.g., billing notices, account updates) will still be sent.
12. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware of such information, we will delete it promptly.
13. Third-Party Links
Our websites and platforms may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.
14. Data Breach Notification
In the event of a data breach that poses a real risk of significant harm, we will notify affected individuals and report the breach to the Office of the Privacy Commissioner of Canada, as required by law.
15. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised “Last updated” date. If significant changes are made, we will provide additional notice (such as by email).
16. Governing Law
This Policy and any disputes relating to it are governed by the laws of Ontario, Canada, and applicable federal laws.
17. Privacy Officer Contact
Ebda Inc. has appointed a Privacy Officer responsible for ensuring compliance with this Policy. You may contact our Privacy Officer at: info@ebda.io